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Realtime device diagnostics and action

Intune Realtime Tools connects to Intune-managed devices, investigates with live endpoint data, and enables accountable action without waiting for the next inventory cycle.

IntuneRTexample.com · EXAMPLE-LT-01
Launch from Intune
Live endpoint data
Remote action
Session evidence
Intune deployment

Built for admins who already live in Microsoft tooling.

IntuneRT adds a live operational layer to Microsoft Intune: current device context, focused remote tools, and accountable action.

Observe.Act.Document.

01

Observability

See the endpoint as it is now

Inspect current processes, services, files, registry, hardware, events, updates, and performance without waiting for inventory.

02

Remote action

Move from evidence to action

Restart a service, run PowerShell, collect a file, or make a targeted change from the same live device context.

03

Focused tools

Use the checks you need without tool-switching

Use focused tools for common endpoint checks without bouncing between remote sessions, scripts, and tickets.

04

Control

Keep remote action accountable

Permissioned access, session history, and audit events keep remote work accountable.

05

Deployment

Designed around Intune

Deploy through Intune and target the right groups from the Microsoft workflow admins already know.

06

AI assistance

Summarize the work after the fix

Turn the captured session into a concise ticket update or handoff note.

The complete live toolkit.

Focused tools cover live triage, Windows control, endpoint data, and guided support. Read and write access is controlled per tool.

Live triage

  1. Overview

    Device, Windows, network, user, and management context.

  2. Performance

    CPU, memory, disk, network, uptime, and top processes.

  3. Processes

    Search, inspect, sort, and end live processes.

  4. Events

    Filter System, Application, Security, and Setup logs.

  5. Devices

    Scan hardware, inspect state, and enable or disable devices.

Windows control

  1. Services

    Start, stop, restart, and set startup type.

  2. Scheduled Tasks

    Browse, inspect, run, enable, and disable tasks.

  3. Updates

    Check, search, and install pending Windows updates.

  4. Applications

    Inventory, install, and uninstall MSI or EXE applications.

  5. Windows Features

    Review enabled features and installed capabilities.

Endpoint data

  1. Files

    Browse, upload, and download endpoint files.

  2. Registry

    Browse, create, edit, rename, and delete keys or values.

  3. Certificates

    Browse machine stores and inspect certificate health.

  4. Firewall

    Review active profiles, defaults, connections, and enabled rules.

  5. Storage

    Inspect volume capacity, free space, and health.

Guided support

  1. Users and Groups

    Manage local accounts, passwords, and memberships.

  2. PowerShell

    Run and cancel commands with streamed output.

  3. Remote Desktop

    Review and control RDP, NLA, and port state.

  4. AI Assist

    Ask about the device and run approved read-only diagnostics.

  5. Sessions

    Capture activity, retain history, and generate summaries.

From setup to the first live support session.

The setup path stays familiar to Intune admins, then moves quickly into live device work.

01

5-device free tier

Connect the workspace

Use Microsoft sign-in to create the IntuneRT workspace for the tenant you support.

02

Intune rollout

Deploy through Intune

Package IntuneRT through Intune, then choose pilot groups or a broader rollout when you are ready.

03

Live support

Start a live session

Open the extension on a device and use live tools while troubleshooting. Capture a summary when the work is done.

Microsoft sign-in
Intune deployment
Permissioned access
Session audit trail

Add Intune Realtime Tools to your Microsoft Intune workflow.

Start with 5 free devices, then scale live troubleshooting across your managed Windows fleet.

  • Free plan available
  • No credit card
  • Microsoft sign-in